At Convert Guru, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your data. By using our website and services, you agree to the practices described below.

1. Who We Are

Convert Guru is an online file conversion service operated in California, USA. We provide tools to convert files such as PDF, JPEG, DOCX, and more.

• Business Name: Convert Guru
• Company: Convert Guru
• Location: California, USA
• Contact Email: Insert.supply@gmail.com
• Phone: +123 456 789

If you have any questions or concerns about your privacy, you can reach us anytime.

2. Information We Collect

When you use Convert Guru, we may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Payment details (processed through secure third-party providers)

2.2 Account & Usage Data

• Login credentials and activity
• IP address
• Browser type and operating system
• Time and date of access
• Clicks, searches, and pages visited

2.3 Uploaded Files (“User Files”)

When you use our file conversion tools, you may upload documents, images, or other files. These are stored temporarily on our servers to complete your requested action. Files may remain on our servers for a limited time but are automatically deleted after conversion.

We do not access, review, or use your files except to provide the requested service.

No third party has access to your files.

2.4 Cookies & Tracking

We use cookies and analytics tools (such as Google Analytics and advertising services) to:

• Improve performance of our website
• Measure traffic and usage patterns
• Deliver relevant ads

You can control or disable cookies in your browser settings.

3. How We Use Your Information

• Provide and operate our services
• Process file conversions securely
• Manage your account and payments
• Improve website functionality and performance
• Detect, prevent, and address technical issues or fraudulent activity
• Send updates, promotional offers, or service notifications (you can opt out anytime)

4. Sharing of Information

We do not sell or rent your personal data to anyone. However, we may share information in the following cases:

• Service Providers: We work with trusted third-party providers (e.g., cloud storage, payment processors, analytics tools) to operate our services.
• Legal Compliance: We may disclose data when required by law, court orders, or government regulations.
• Business Transfers: If Convert Guru is involved in a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.

5. Data Storage & Retention

• Uploaded files are deleted automatically after conversion.
• Account data is retained for as long as your account is active. If you close your account, we delete your personal data unless we are required by law to retain it.
• Payment records may be stored securely for tax and compliance purposes.

6. Security of Your Data

We take data security seriously. We use:

• SSL/HTTPS encryption to protect information during transfer
• Secure servers and firewalls
• Restricted access to personal data
• Regular monitoring for suspicious activity

However, no system is 100% secure. While we work hard to protect your data, we cannot guarantee complete security.

7. Your Privacy Rights

If you are a resident of California, you are protected under the California Consumer Privacy Act (CCPA). You have the right to:

• Know what personal data we collect about you
• Request access to your data
• Request deletion of your data
• Opt out of the sale of personal data (Convert Guru does not sell personal data)

To exercise these rights, contact us at Insert.supply@gmail.com. We may need to verify your identity before processing your request.

8. Children’s Privacy

Our services are not directed to children under 13 years old. If we discover that we have collected data from a child under 13 without parental consent, we will delete it immediately. Parents who believe their child has provided us with personal information should contact us.

9. Third-Party Services & Advertising

Convert Guru uses third-party tools such as:

• Google Analytics for traffic analysis
• Google Ads / Facebook Ads for marketing

These services may collect data about your browsing behavior on our website through cookies and similar technologies. You can learn more about managing advertising preferences by visiting the third party’s privacy settings.

10. International Users

Although our business is based in California, users may access Convert Guru from around the world. By using our services, you consent to your data being processed and stored in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or a notice on our website. Continued use of our services after updates means you accept the revised policy.

12. Contact Us

• 📧 Insert.supply@gmail.com
• 📞 +123 456 789
• 📍 California, USA